Customers expect easy, personalized digital access to information and services. This guide explores how well-designed customer and channel portals meet these demands. Discover how portals integrate systems and enhance business relationships.
of customers expect companies to offer an online self-service portal.
Why focus on customer and channel portals now?
Meeting modern digital expectations is essential. Disconnected experiences frustrate users and create missed opportunities for efficiency and growth. This guide shows how strategic portals provide value for both your business and your customers.
Ideal for B2B marketing managers, sales leaders, IT directors, customer service managers, and business strategists seeking to improve digital customer and partner engagement.
This guide draws on JustRelate's experience helping over 650 companies build effective digital interaction platforms.