and Channel Portals
Individual Solutions for Your Company
With your own portal, you can exceed your customers’ expectations and create memorable digital experiences.
Using your customer web portal, users can interact directly with your service and sales processes. This means that, along the customer journey, the right information is provided at the right time. Your products and services can be linked to the portal within the framework of the Internet of Things (IoT).
Using your channel portal, customers and vendors will be able to order products quickly and easily. The portfolio of offers can be highly personalized and the integration of a PIM or ERP system enables product data and inventory levels to be linked to the portal.
JustRelate develops a customized portal based on the Scrivito CMS content management system. You can design all aspects of the portal yourself and integrate your systems and processes into it.
Your JustRelate portal can be seamlessly integrated into your existing IT landscape and can, for example, be connected to your CRM, ERP and PIM systems. It is also possible to connect it to existing ecommerce systems.
As a software as a service (SaaS) solution, your portal uses the global infrastructure of Amazon Web Services (AWS). You don't need to purchase additional software or hardware, or worry about updates, backups or maintenance.
Your portal is delivered via a global Content Delivery Network (CDN). This means that content is loaded at lightning speed worldwide. The availability of your portal is 99.999%, even during extreme load peaks.
With their state-of-the-art cloud architecture, JustRelate portals minimize vulnerability to hackers and are thus protected from unauthorized access. Our portals meet all the requirements of the General Data Protection Regulation (GDPR).
Your editors can start working on the portal right away. Tasks such as creating new pages, changing texts or adding new content or functions are easy.
If your products have many variants or can be personalized for your customers, you can integrate a CPQ solution in your portal, including guided selling. Your customers configure products themselves in a guided process and according to their needs. At the end of the process, the CPQ solution calculates the price and provides, automatically and relative to the particular configuration, all the required documents such as parts lists, scope of delivery documents, accompanying documentation and handbooks.
Of Consumers Expect an Online Portal for Customer Service.