The globally operating industrial conglomerate FFG has decided to implement PisaSales CRM.
Founded in Taiwan in 1979, the FFG Group quickly became the country's largest machine tool manufacturer with brands such as Leadwell and Feeler.
The main objective of the CRM project at FFG is to provide all employees with a 360° view of all customers, leads, prospects and competitors as well as the mapping of all core processes from the areas of sales and customer service in a central and consistent corporate solution.
The decisive factor for the investment in the CRM solution from PisaSales was, in addition to the broad and modern standard functional scope, the industry expertise that PisaSales brought to the table through numerous successfully implemented CRM projects in mechanical and plant engineering. Furthermore, the multi-client capability and multilingualism of the PisaSales CRM can ensure the smooth connection of the international FFG locations in a later project phase.