JustRelate
Customer portals
Get the most out of your customer, partner, and employee engagement with the flexibility and customization of the JustRelate portals.
Our portals, based on the Retain Suite, offer a powerful self-service solution that enhances customer satisfaction while significantly improving communication efficiency.
Build powerful, personalized digital experiences with JustRelate Customer Portals
Our portal combines various capabilities to create a tailored solution that meets your unique needs.
User-related information includes news, messages, product recommendations, open service tickets, documents, etc.
Personalized content, for example, based on location, branch, turnover, or order history
Document upload and download functions, for example, for invoices, delivery notes, and contract documents
Secure management of customer data, ensuring confidentiality and easy access for users.
Order status display and overview of products and services already purchased
Streaming of video content such as explanatory, assembly, and installation videos
E-learning, for example, through knowledge databases, videos, and podcasts
E-commerce components for direct orders and commissioning
Communication, for example, through text and video chats or customer forums
Streamlined handling of customer requests through automated workflows and AI agents.
Extensive evaluation of the use of the portal and its functions and content, which you can use to improve the portal’s range of offers continually
Martin Müntjes
Head of Marketing and Digital Sales at TROX
Features that drive results
JustRelate Portal boasts a comprehensive suite of powerful features designed to enhance your digital experience and drive tangible business outcomes. Our toolkit empowers you to create, customize, and optimize your portal effortlessly.
Flexible
With our flexible architecture and low-code configuration, you can create digital experiences that look and function as you envision, helping you meet unique business requirements.
Composable
JustRelate's composable platform allows you to swap in or add any technology, including your existing systems and tools.
Low-code
Thanks to our user-friendly Interface Builder, you can quickly adapt and expand content without coding. Digitize critical business processes with low-code capabilities designed for business users.
Highly personalized
Create robust and relevant authenticated experiences with permissions, roles, accounts, and personalization designed for known users with specific authorizations.
Integrated AI
Build better digital experiences in a fraction of the time with integrated AI that helps you accelerate content creation, streamline operations, and deliver context-intelligent assistance.
B2B, B2B2C
With a track record of solutions for customers, employees, suppliers, and partners, JustRelate gives you the flexibility to serve the unique needs of your entire business with one platform.
Solutions built with JustRelate Portal
Enterprise websites
Drive new opportunities by providing prospects with an engaging digital experience.
Supplier portals
Simplify supplier management through a single interface that increases visibility into processes and improves collaboration.
Employee and HR portal
Increase internal efficiency and productivity with a single solution for employee management and HR processes.
Customer portals
Personalizing experiences, simplifying self-service, and centralizing resources and tools on a single platform will make customers and internal teams more efficient.
Partner portals
Manage complex partner relationships on one platform, enhancing collaboration and simplifying operations for partners and internal teams.
Investor relations portal
Provide investors with a dedicated platform for accessing financial information, reports, and company updates.
Create, customize, and integrate with ease
Every JustRelate portal starts with our out-of-the-box features, so you have a solid foundation from which to work. Customize everything from content and branding to workflow and personalization with our low-code interface builder. Connect to your existing systems through our universal REST interface and add more functionality as needed to create a truly unique digital experience.
Benefits for customers
24/7 self-service access to relevant information and tools
Increased customer satisfaction by convenient, round-the-clock service
Personalized offers and content
Efficient communication and support
Benefits for businesses
Improved efficiency in customer communication and support
Reduced error rates and costs
Strengthened customer loyalty through enhanced service and availability
Easily customizable and expandable platform
Your portal from JustRelate
✔️ A platform as unique as your company
Every company is different. You are best positioned to understand your customers’ and partners’ needs and how to satisfy them through a dedicated client portal. That’s why we work hand-in-hand with you to create a portal that’s as unique as your company. Built on our Retain Suite, your portal perfectly reflects your brand, processes, and customer needs.
✔️ Integrate into your existing IT landscape
Say goodbye to siloed systems! Your JustRelate customer web portal integrates smoothly with your existing IT landscape, including CRM, ERP, and PIM systems. Imagine real-time data flow, up-to-the-minute inventory levels, and always-on pricing. Plus, with e-commerce integration, you’re just a few clicks away from boosting your sales.
✔️ Cloud software
Step into the future of software with our cloud-based client portal software solution. Powered by Amazon Web Services (AWS), your portal runs on a global infrastructure that’s always up-to-date. No more sleepless nights worrying about servers, updates, or backups. We’ve got you covered.
✔️ Lighting-fast loading times
Experience the speed of light with our Content Delivery Network (CDN). With over 215 edge locations worldwide, your content loads at breakneck speeds, no matter where your users are. Even in areas with poor connectivity, your portal performs like a champion. The result? Lower bounce rates, higher search engine rankings, and ecstatic users.
✔️ Unmatched reliability, guaranteed
We don't just promise reliability; we guarantee it. With a 99.999% uptime defined in our service level agreement, your portal stands strong even during traffic tsunamis. That's five-nines reliability you can bank on.