Via this portal, which is available at any time via the Internet, you can provide your business partners with a wide range of information directly from the PisaSales CRM. Communication can also be handled via this channel. Among other things, a chat is available for this purpose, which documents all chat processes in the respective transaction context. The PisaSales web portal is also excellently applicable as a self-service portal.
Via a login, these documents (or order confirmations, invoices, product information) can be downloaded or own documents can be uploaded. Service tickets status can be tracked online. A FAQ database answers the most frequently asked questions without the need for a telephone call or e-mail. The advantages are obvious: satisfaction and loyalty at business partner level is strengthened through better communication and fast, always available and high-quality self-service offers. But your own organization also benefits from lower expenses and reduced process costs.