The company wants to improve the effectiveness and success of its sales strategy in order to be well positioned after the Corona crisis. In the future, COTESA will benefit from a digital customer management solution that enables structured administration, processing, control and documentation of customer-centric data and processes. The use of PisaSales CRM is also intended to create a significant increase in transparency across all sales phases.
The implementation of the system is an important element in the company’s digitalization strategy and is therefore a key future component in the information technology of the medium-sized company. The new system is to be deeply integrated into the existing IT landscape.
Thanks to the standard interfaces to the existing mail system and the ERP, a smooth data exchange is ensured.
Learn more about COTESA GmbH here (German only): https://www.cotesa.de