For our customers you are the contact person in the area of 1st and 2nd level support. Your tasks range from answering simple user questions to recording, analyzing, qualifying and solving technical service calls concerning the PisaSales applications of our customers. Your goal is to work out solutions in a result-oriented, independent or case-related manner in cooperation with the project planning or development department.
Internally, you are the link between our customer service and the internal technical departments and externally, you are responsible for the timely provision of problem solutions.
You will be assisted by a personal mentor who will gradually introduce you to your future tasks. A friendly team with a flat organizational structure is looking forward to meeting you!